We have the utmost regard for your privacy and personal information. We realize that our success depends on your trust, and the trust that our users have in how we handle their personal information. This policy lays out our commitments and explains the rights that you have with respect to your personal information.
If you decide to complete our registration process, send us an email, or post information or other content to Pillsy, we collect Personal Information from you, such as your name, email address and phone number.
We also collect and store any content that you upload, download or access via Pillsy (including pictures of your medications or insurance information, if you decide to upload them). In order to help you organize and manage your medications we also collect health information, like information related to medications and supplements you are taking, your providers, and your physical conditions or ailments.
If you use Pillsy in connection with a program offered by a Pharmacy, a Benefit or a Healthcare Provider, your information may be shared with that entity. In addition, your Benefit or Healthcare Provider may provide us Personal Information about you, such as your medication list and refill reminders for us to pass on to you.
We use the information collected through Pillsy (including Personal Information) for the following purposes:
We may receive remuneration from third parties for communicating with your about their products or services, or for providing you with promotional items from them.
We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.
We can disclose your personal and other information to third parties, as follows:
Other allowable uses of data include:
We may analyze data received from you, including Health Information and information regarding your use of Pillsy, with information from other users to create aggregated data that may be disclosed to and utilized by us, our affiliates and by third parties, without restriction, on commercial terms that we can determine in our sole discretion, including but not limited to marketing, research purposes, to understand behavior patterns and to better understand or improve medication adherence. Such aggregated data will not contain any information that could be used to identify or contact you.
You can correct or update your personally identifiable information by re-registering or by contacting us by email at [email protected] It may take us up to 30 days to process your request.
We take your privacy very seriously and we employ substantial and reasonable measures to do that. However, no method of transmitting data over the Internet or storing data electronically is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
The Personal Information that you enter into our system is not protected by HIPAA (the Health Insurance Portability and Accountability Act of 1996). HIPAA protects health information held by or on behalf of your health care provider or health plan. When you enter Personal Information into Mango Health we hold it on our own account.
However, if you use Pillsy, including our Hardware, App or Services, that provided to you by your Benefit, your Pharmacy or your Healthcare Provider or otherwise access your Benefit or Healthcare provider account from within Pillsy, we may receive information about you from your Benefit or Healthcare Provider, such as your medication list. If your Benefit or Healthcare Provider is covered by HIPAA, the information it provides us will generally be protected, and we will use and disclose it only as permitted by our agreement with your Benefit or Healthcare Provider, or as required by law, or as authorized by you.
You understand that if you’re visiting this Online Experience from a country outside the United States, you will be transferring personal information about yourself to the United States. You understand that the privacy laws of the United States may not be as comprehensive as those in your country, and you agree that the transfer of your personal information occurs with your consent. Personal information collected on this Online Experience may be stored and processed in the United States or abroad.
We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13, we will take steps to delete such information from our files as soon as possible.
At any time you can stop the collection of your information by uninstalling the App and by refraining from using Pillsy. You may also request that your Personal Information be deleted from our active databases. We will take steps to delete your Personal Information as soon as is practicable, but some information may remain in archived/backup copies for our records and as otherwise required by law. We cannot restore information that we have deleted, so you are responsible for backing up any data you want to preserve prior to deleting from our databases. If you shared data with a Benefit, Pharmacy or Healthcare Provider or anybody else then those entities may retain your information because we are unable to delete information or files that are in the possession of another entity. We may retain any data that is in a non-identified or aggregate form subject to applicable state law.
119 Pine St., Suite 309
Seattle, WA 98101
Effective: December 15, 2015